Agent Help Info

1. BoomTown Access Button
Access to the Intranet is VIA an Intranet button on the control panel at your boomtown site. If on some occasion the BoomTown site is down and you need immediate access to the Intranet for forms and such please contact Bill Loftis for a direct access URL.

Note: The only difference here between a Richmond agent and a Hampton Roads agent is the actual document section. The system knows which office you are a member of and it will auto direct you to the correct documents.

In regard to review of the entire Policy Manual or the review of any Ammendments they will be the same since all agents both Richmond and Hampton will be under the same general rules.

2. Agent Login Screen
Upon arriving at the program you will see the log in screen. The first action you will take if you are arriving here for the first time will be to register. Of course if this is not your first visit and you are already registered.. then simply log in.

Please if you forget your log in use the forgot password and the system will send your user name and password to the email you used when you registered.

If you can't remember your email then contact Bill Loftis rather than entering a new email and registering again. If you do that it will be immediately noted and you will have to correct it since this system tracks Policy Manual updates and you will then be receiving double requests for updates... and that will aggravate the Policy Manual Manager to no end. He will get you!

3. Forgot Password Screen
Before we begin to fill in the registration form, lets take a quick look at the other possible buttons. No need to any of the other buttons but I will quickly show you here what they look like and how they work.

Obviously all you need to do is enter your email and the system will send your user name and password to the email that you have listed in the data base.. so be sure you enter the same email that you registered with. If you do not know your email call Bill Loftis.. and DO NOT set up a new account with a new email. Course you cannot set up another account using the same email since it can detect that and will reject it.

4. Agent Login Screen
IF you click the Admin Button you will be taken to the below screen. Do not be flunking around on this screen as it is reserved for the Manager Bill Loftis and he will get pissed. Besides it auto logs your IP and sends it to him. So best bet is to just leave it alone. If you have clicked it then you can return to your log in screen by clicking the "Visit Agent Section" on that screen.

5. Back to BoomTown screen
Now I know you are chomping at the bits to get back to BoomTown and make some money so click here to do that... unless you have not registered yet... so let's do that first.. follow me!

6. Registeration Screen
Now lets get down to the important stuff.. the reason we came to this website to begin with..

This is mostly self explanatory. Be sure to enter a username and password that you can remember. Also make sure you write it down since the minute you click register the screen will clear and you will be asked to enter your user name and password before you can get in. So please save yourself a headache and write it down before clickng the submit button.

The email is very important as it must be typed correctly and it must be a valid email since it will be sending you information that you will need to keep for your files.. regarding the Policy manual updates and also to send you reminders when you need to complete some reviews.

7. Full Review Policy Manual
If you have just registered you will be presented with a Policy Manual Review Screen. This form requests that you review the entire policy manual and accept its instructions in full exactly as quoted.

IF you do not have time to review the entire manual at this point, you can come back at later times to complete the review. However until you have reviewed and accepted the entire manual you will not be granted access to the Intranet.

Please understand that the instructions here detail your day to day activity as you go about representing Resh Realty Corp. and must be strictly adherred to in your day to day operations.

You must complete the initial review as soon as practical and prior to performing as a representative for the Resh Realty Corp.

Please be aware that the broker gets a report each 24 hours on any agent that has not completed the review.

Once the review is complete and signed off you will be able to access the Intranet. The full manual will be provided for you here on the Intranet so that you may access it at any time that you may have questions.

I highly encourage you to use the Policy Manual to look up any areas that you may have forgotten about. If at anytime you have questions that are not fully explained in this manual please call Bill Loftis or myself. All policies laid out in the manual are expected to be carried out in full and without question.

Ok.. lets get the from below filled out... follow the step by step instructions to complete the form.

8. Ammendment Screen
Most likely when you first register you will only need to review and accept the Full manual. However thru out the year you may see the following form appear at any time. This is a form used when an ammend to the Policy Manual occurs. When this comes out you will receive an email to let you know that you need to visit the Intranet to review and sign off the new ammendment. Follow the procedure on the form below to fully understand the ammendment sign off process..

9. Upon successful signoff of Ammendment
Upon successful signoff of the ammendment you will see this screen.

10. Now we are read to use the Intranet
Once all of the sign offs are done we are now free to enter the site and access and view or download any forms that we may need.

Additionally we can see some Webinars at this piont if we desire. Please notice the Confirmation button on this screen. IF you receive an email telling you that a new ammendment has been posted on the Intranet.. you should visit here and click the confirmation button and it will take you to the ammendment for to be completed so that your file will have the ammendment recorded as complete.

11. Dowloading a Document from the Intranet
To download any form or document on the Intranet... is a very simple process... Simply check the boxes of the documents you want to download and the click download. Immediately following clicking the download button you will See form below. On the form you can see that I have selected items 1, 3, 4, and 6. All of these files will be zipped and place in a file named RRG_intranet.zip and you will then be asked for a directory to store this zip file on your hard drive. If you have made an error in the files you have chosen simply click the back button and tick the correct boxes.

IF all looks well... now click the link that says... "Click here to download your files." scroll down to the next image.

12. Download Pop UP box.
If your popup blocker is on you may not see this popup.. best to allow popups for this site in the future as you may occasionally need to download documents. Also note that you can click "Open" the document and read this document on line, but its best to download to the hard drive for later use.. Then it will be readily available... however don't forget to check back regularly to make sure the version you have is not out dated. Now we click Download and we will be allowed to choose the directory to save the file to.

13. Select Directory to save file on hard drive.
Notice that I have made a special directory for all my RRG download documents. By doing that you will always know exactly where all your RESH CORP forms and documents will be stored. Once the save directory is selected click on the Save Button.

14. Dowloading a Document from the Intranet
Now on screen you should see a screen telling you what to do after the download.. It should look like images below.. that says "Click here after download is complete." All done. and it returns to the upload screen so that you can select more files if needed.

15. Final Item
One last item before we throw in the towel. The next images shows a recent added button to allow you to edit your record on file.. here you can change your password, email and even your name and social security number if you like.

15. How to edit your personal record.
This last image is pretty self explanatory.. but please take a look at the date in your record... that date represents the estimated date your affiliation began with the company so if its wrong please correct it... as close as you can figure.

This date will be used to automatically remind you of an annual full review of the Company Policy Manual and it will occur around the date of affiliation each year.

That is all folks! you should have just enough information to be dangerous!